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Is my mobile due for an upgrade?
Upgrades to new equipment are subject to your contract commitment date and the level of subsidy that is avaliable from the mobile network. This subsidy can be used against the device's purchase price.
If your handset belongs to a group account then any changes may be down to the decision of a colleague.
In both cases, Grapevine advise you to contact your account manager or nearest office.
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