Call customer care on 191 from a Vodafone mobile, 07836 191191 from another line or 08701 123 123. They will deactivate your SIM card and handset so that it will not work on any UK network.
The network will also identify a recent phone call made by you on your phone to determine your mobile's International Mobile Equipment Identity, or IMEI number. This unique number is then entered onto the network's central database & once reported, the handset will be immobilised, deactivating it across every network. Even if your SIM card has been changed, your lost or stolen handset will no longer work.
You should also contact your local police station, or the police station nearest to where the theft or loss took place, and inform them of what happened. |
