The company:

MFM - Mannings Facilities Management Limited - are specialists in the field of installing and maintaining air conditioning, refrigeration, heating, ventilation, controls equipment, electrics and building fabric.

You can find out more about their services by visiting www.mfmgroup.co.uk.

MFM have installed systems in a wide range of buildings from modern industrial developments to listed buildings.


What MFM require:
 
MFM are a truly mobile company - their engineers service and maintain all types of facilities, and are on call 24 hours a day, 365 days a year.

This is backed by full technical supervision and management. They also have a sales force on the road. This means everyone has to be in touch.

 
The solution from Grapevine:
 
Grapevine manages MFM's account with 53 handsets for their staff and a combination of tariffs designed to suit their needs.

To maximise the efficiency of their voice calls, MFM have two fixed cellular terminals in their premises so calls made from their landlines to mobiles out of the office utilise their call packages.

Importantly with a fleet of vehicles, MFM have hands free car kits installed so the team can talk safely and legally whilst on the road.

In addition, there is a need for MFM to have knowledge of the whereabouts of their fleet, so they use Vodafone's 'Locate You' vehicle tracking solution.

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