When managing the mobile phone requirements of our clients, we exclusively use the tariffs on Vodafone, acting on behalf of the network as a local business specialist. We chose to deal exclusively with Vodafone a number of years ago. It was a judgement based on their capabilities against others in the highly competitive mobile phone industry. In a recent restructure to maximise service for its local business customers, Vodafone awarded Grapevine Premier Partner status - this means we are one of only 20 companies across the UK with this award and are best positioned locally to help your business. Benefits of our relationship passed on to youWe have always had an excellent relationship with Vodafone and understand how to work with them for the benefit of our business customers. This allows us to pass key benefits straight onto the client - effectively acting as their link to the network and eliminating any hassle. Vodafone also appreciates that we offer excellent customer service on a local level and uphold the values they believe in. A continual and consistent serviceOur relationship with Vodafone doesn't mean that we're not impartial - it's simply a way of ensuring that the client benefits most and receives a continual and consistent service. This is because some companies dealing with a number of mobile networks often swap their clients on a yearly basis between them. This isn't because the client dissatisfaction. It's down to the fact that the company benefits by receiving commission for their 'new' customer.
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