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Vodafone

Grapevine has been a local Vodafone partner and approved re-seller on the network's behalf for the bulk of our trading history.

Vodafone's structure offers the highest level of service and support for local businesses through its local partners. Vodafone recognise that this is the best way to combine all the advantages of a global organisation and network with a local presence.

Grapevine exclusively uses the packages and tariffs of Vodafone. This is a key element of our business and is based on Vodafone's capabilities against others in the highly competitive mobile phone industry. Grapevine has always had an excellent relationship with Vodafone and understand how to work with them for the benefit of our business customers.

This allows us to pass key benefits straight onto the client – effectively acting as their link to the network and eliminating any hassle, while all costs remain transparent.

The relationship with Vodafone does not mean that we are not impartial – it is simply a way of ensuring that our business customers benefit most and receive a continual and consistent service.

This is because some of our competitors dealing with a number of mobile networks often swap their clients on a yearly basis between them.

This is not down to client dissatisfaction. It is down to the fact that the company benefits by receiving commission for their 'new' customer who has been moved on to a different network.

Now there is now little difference between the mobile networks in their call packages and the tariffs they offer.

Thus by using Vodafone, we know that the businesses who we look after will benefit from competitive pricing, a high standard of network coverage across the UK and consistency in service.

When combined with the dedicated local account management and on-going support offered by us at Grapevine, local businesses are in a true win-win situation.